BMO Centre becomes second Canadian convention centre to receive Les Clefs d’Or certification

The Calgary Stampede, which operates the BMO Centre, expressed pride in the accomplishment, emphasizing its significance for both the venue and the broader hospitality community. ​“The BMO Centre is proud to be the second convention centre in Canada to earn the prestigious Les Clefs d’Or certification, recognizing our concierge team’s exceptional commitment to service,” says a spokesperson for the Calgary Stampede. The team ensures guests are warmly welcomed and well cared for throughout their time at Stampede Park.

The first convention centre in Canada to receive the certification was the Vancouver Convention Centre, setting the benchmark for service excellence in the industry. By joining this esteemed association, the BMO Centre has further cemented its standing as a premier destination for guests seeking a high level of professionalism, care, and hospitality.

Membership in Les Clefs d’Or, which translates to ​“The Golden Keys,” is a mark of distinction in the hospitality world. The organization connects professionals dedicated to top-tier service and offers access to global best practices and professional development. Achieving certification involves a rigorous process, requiring extensive experience and sponsorship from existing members.

For the Calgary Stampede, this achievement represents a continued focus on elevating guest experiences at Stampede Park. The certification reflects the team’s dedication to world-class hospitality and enhances the BMO Centre’s reputation as one of Canada’s leading venues.