Winners announced of the 2023 Coast Hotels Awards

Coast Hotels recognizes and celebrates Ambassadors, hotel teams, and leaders who demonstrate a commitment to hospitality excellence, outstanding guest experience, and business performance each year.

“Our Ambassadors and operators truly went above and beyond last year and we are deeply appreciative of their many contributions to our over 50-year legacy of delighting guests with friendly service and refreshing stays,” says Jin Sasaki, president and CEO, of Coast Hotels. “We are honouring the teams and leaders who truly went above and beyond to bring our brand promise to life and help us in our journey to deliver exceptional experiences.”

The winners of the 2023 Coast Hotels Awards include:

• Best Hotel in Cleanliness: Coast Tsawwassen Inn, Delta, B.C.

• Most Improved Revenue Generation Index: Coast Fort St. John Hotel, Fort St. John, B.C.

• Highest Net Promoter Score: Coast Tsawwassen Inn, Delta, B.C.

• Highest Online Reputation Score: Coast Tsawwassen Inn, Delta, B.C.

• Highest Coast Rewards Member Enrollments: Coast Tsawwassen Inn, Delta, B.C.

• Coast Rewards Members’ Choice: Coast Victoria Hotel & Marina by APA, Victoria, B.C.

• Ambassador of the Year: Oleg Petrov, Coast Chilliwack Hotel by APA, Chilliwack, B.C.

• Leader of the Year: Christopher D. Jones, Coast Coal Harbour Vancouver Hotel by APA, Vancouver, B.C.

• General Manager of the Year: Norm Langlois, Coast Hillcrest Hotel, Revelstoke, B.C.

• Hotel of the Year: West Beach Inn, a Coast Hotel, Santa Barbara, Cali.