TORONTO — Sheraton Gateway Hotel in Toronto International Airport has named Greg MacNeil director of operations, it was announced June 13.
With more than 23 years in the hospitality industry that took him coast-to-coast across Canada and after six years in the U.S., MacNeil will lead the Sheraton Gateway team in operational performance, driving the service culture and guest satisfaction metrics.
Most recently, MacNeil was director of food and beverage at the 1,372-room Sheraton Centre Toronto. He began his Starwood career in 2009 as director of banquets at The Westin Harbour Castle, in Toronto. His career at Westin accelerated to assistant director, food and beverage, followed swiftly by promotion to director, food and beverage. He moved to the Sheraton Centre Toronto in 2014.
“Greg is a dedicated, passionate leader and strategic business partner. He has a strong commitment to delivering outstanding results and to mentoring his team members to being the best they can,” said the hotel’s general manager Catherine Velie.