News

Hotels.com rewards top 1 per cent of hotels globally

Hotels.com has unveiled "Perfect Somewheres" 2024, a first-of-its-kind program celebrating a selection of the top 1 per cent of hotels on the Hotels.com app.

W Montreal 1 copy

Unlike other travel awards, Hotels.com’s Perfect Somewheres are based on a data-driven approach evaluating how hotels treat guests. This year, over 60 Canadian hotels made the list, including Le Germain Maple Leaf Square in Toronto, Wedgewood Hotel and Spa in Vancouver and W Montreal.

Winning hotels were selected based on proprietary guest experience data, which factors in traveller reviews, interactions with staff, ratings on property facilities and condition. Select winning hotels are VIP Access partners, meaning they offer additional perks to members to elevate guest experience. Travellers can use this curated list as the go-to authority when searching for the best possible hotel experience.

"Perfect Somewheres 2024 recognizes the hotel industry's crème de la crème," says Lauri Metrose, senior vice president, Global Communications, Expedia Group. "Most programs use only reviews or focus solely on luxury—our new awards program spotlights hotels that craft extraordinary experiences and elevate the travel journey for our guests, regardless of the number of stars. This program fuels a powerful partnership: We showcase our partners' excellence, and together, we connect travellers with their perfect somewhere. We look forward to these awards becoming a benchmark for excellence in hospitality."

Research conducted by Hotels.com found that more than half (61 per cent) of travellers admit to suffering from "choice paralysis," caused by too many options when deciding where to stay. Over a quarter (27 per cent) spend more than 10 hours researching which hotel to stay at, and 27 per cent have also given up altogether due to how time-consuming it became.

A shocking 26 per cent of travellers even say they would clean the bathroom or mop the floor (19 per cent) to avoid the stress associated with booking their stay. Hotels.com's awards aim to solve this issue for travellers. Almost half (45 per cent) of travellers are more likely, now than ever before, to use a credible hotel-grading program to source their stays.

Perfect Somewheres 2024 spotlights hotels leading the travel revolution. Not only can travellers book with confidence knowing they'll receive a positive experience, but the program also empowers the winning hotels with ongoing guest insights to help refine offerings. Beyond the data, the award winners clearly go above and beyond for their guests. From the concierge that chartered a seaplane to return a forgotten wallet, to a longstanding seamstress who came to the rescue of a panicked bride and a hotel that builds an inclusive community by employing adults with intellectual disabilities.

Canada's 2024 standout stays:

From hidden gems to world-renowned destinations, these hotels are just a few properties representing the 700 that display the pinnacle of hospitality excellence across the globe in 2024.

  • Le Germain Hotel Maple Leaf Square – Toronto

  • Old Mill – Toronto

  • W Montreal – Montreal

  • Hôtel-Musée Premières Nations – Wendake, Que.

  • Wedgewood Hotel & Spa – Vancouver

  • Muir, Autograph Collection – Halifax

Click here to see the full list of Canadian properties.

Share on LinkedInShare on TwitterSend to a friendCopy Link