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FEATURE PROFILE: Feature from the FALL 2024 ISSUE of STAY Magazine
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Sheraton Gateway Hotel in Toronto International Airport named leading airport hotel in Canada by World Travel Awards
The Sheraton Gateway Hotel in Toronto International Airport has received top accolades from the World Travel Awards. Located in Terminal 3 of Toronto Pearson Airport, the hotel has been named Canada and Ontario’s leading airport hotel.
The dual awards come just two years after a complete renovation for the popular hotel which features rooms and suites with views of the runway, a dramatic art-filled lobby, a lively restaurant where the diverse flavours of Toronto are reflected in an exciting, Canadian-inspired menu and a Sheraton Club Lounge open 24 hours a day.
“This recognition from the World Travel Awards is truly an honour. To see our vision for the Gateway come to fruition through our transformative renovation has been incredibly gratifying, and to have it recognized on an international stage is remarkable. To say this was a team effort would be a major understatement. Although the transformation of this property was no easy task - especially in the depths of the pandemic - our design and construction teams exceeded all expectations and created something special and unique. But our associates at the Gateway are truly deserving of the accolades here; they are the ones who make the property shine with their professionalism, pride, and unmatched hospitality," says David Reisman, chief operating officer at Knightstone Capital Management
Lobby, Sheraton Gateway Hotel in Toronto International Airport
According to general manager, Craig Reaume, earning the award was a team effort.
“We’re so honoured to be recognized in this way by the World Travel Awards,” says Reaume. “We want to extend our thanks to guests who appreciate the charm of gazing out from their room to see airplanes coming and going from across the globe. Secondly, to our incredible associates who provide a warm welcome to visitors whether they arrive late or depart early. And finally, to our owners at Knightstone Capital Management who had a strong vision of what a modern airport hotel could be. They understood that a property like ours is more than just a place to sleep, it's a place where journeys begin and end. Feedback from our guests has been overwhelmingly positive since we reopened our totally reimagined hotel in 2022. Of course, travellers love the convenience of being connected to the terminal, but they also feel their getaway starts right here. We take the stress out of early morning departures and operate as a calm sanctuary away from the chaos that can exist during travel,” adds Reaume.
World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across all key sectors of the travel, tourism and hospitality industries. Today, the World Travel Awards brand is recognized globally as the ultimate hallmark of industry excellence.
Sheraton Hotels & Resorts is part of Marriott International, Inc., with nearly 450 hotels in over 70 countries and territories around the world. Sheraton Hotels & Resorts is currently undergoing a major brand transformation at properties around the world to bring its signature community experience up-to-date for the next generation of travellers.
The new vision for Sheraton features intuitive design, tech-forward experiences and upgrades to everything from guest rooms to F&B. Sheraton participates in Marriott Bonvoy, the global travel program from Marriott International.
Lounge, Sheraton Gateway Hotel in Toronto International Airport
Privacy workspaces, Sheraton Gateway Hotel in Toronto International Airport
