Volume 4 Issue No. 3
And more...
ON THE COVER
David Marriott, Chairman of the Board, of Marriott International, Inc.
Photographer: Stacey Newman
WELCOME TO THE SUMMER 2024 ISSUE OF STAY MAGAZINE THIS EDITION IS A VIBRANT COLLECTION OF STORIES REFLECTING A SEASON OF TRANSFORMATION AND STRATEGIC SHIFTS WITHIN THE CANADIAN HOTEL SECTOR
We kick off this issue with a captivating interview with David Marriott of Marriott International, who talks about the biggest ideas that are shaping the future of the industry. The anecdotes he shares are a window to the Marriott value propositions of guest satisfaction and operational excellence in a rapidly evolving industry landscape.
In our ongoing coverage of sustainability, the second part of our Sustainable Hotels Series delves deep into the operational practices that are setting new standards.
Technology continues to play a pivotal role in shaping the hotel experience, and our features on thermal networks and hotel industry innovations provide a comprehensive look at how advancements are enhancing efficiency and guest engagement. From AI-driven customer service enhancements to the integration of thermal networks for sustainable heating, these technologies promise to redefine hotel operations.
An enlightening piece on strategic brand partnerships illustrates the power of collaboration in elevating guest experiences and driving business success. We explore how aligning with brands can create unique value propositions and distinguish hotel offerings in a competitive market.
Our feature on the Canadian hotel industry's state of labour highlights the challenges and triumphs as hotels navigate post-pandemic recovery. We review the strategies hotels are employing to attract and retain top talent while ensuring the service excellence that guests expect.
A heartwarming story from Christopher Ashby, a veteran in the hotel marketing arena, discusses the nuanced shifts in hospitality and the increased inclusivity within the industry. Ashby’s journey underscores a broader narrative of progress and the breaking down of barriers within the sector.
Furthermore, we’re telling a PIP story about the grand 50th-anniversary makeover of Toronto’s Westin Harbour Castle, a testament to the enduring appeal and continual rejuvenation of Canada’s premier hotels.
Each article in this issue not only informs but also inspires. Whether you are a hotelier, a stakeholder in the tourism industry, or simply a devotee of travel and hospitality, as we look ahead, the landscape of the hotel industry continues to evolve.
Join us in exploring these dynamic shifts that are not just shaping Canadian hospitality but also setting trends globally.
Thank you for your continued support of STAY Magazine. Enjoy the read!
Stacey Newman
Editor-in-chief
The Ontario government has given the green light to Niagara Parks Commission (NPC) to redevelop the Toronto Power Generating Station (TPGS) into a five-star boutique hotel near the brink of Niagara Falls.
Mundi Hotel Enterprises Inc. has added a prominent property to its portfolio with the acquisition of the hotel component in Highline Metrotown, a mixed-use tower in Burnaby, British Columbia.
Taylor Swift’s Eras Tour kicked off its Canadian leg on November 14, 2024, at Toronto’s Rogers Centre, the first of six sold-out performances that will draw tens of thousands of fans nightly.
Kingston has a new crown jewel in its hospitality sector as the DoubleTree by Hilton and Home2 Suites by Hilton Kingston, along with the Ambassador Event Centre and the Cannery Kitchen & Social, officially opened…
