The pandemic accelerated digital transformation by 10 years (McKinsey & Company) and today's travel consumers have become more digitally and tech-savvy than ever, as reported by hospitalitynet.
“Only through accelerated investments in technology - cloud, mobility, AI, robotics, IoT, and other next-gen technology applications and innovations—can the hospitality industry do more with fewer employees and solve the three major industry issues outlined above,” writes Max Starkov, adjunct professor NYU Tisch Center for Hospitality and Hospitality and online travel tech consultant.
Read feedback from hospitality professionals around the world about top technology applications that can have the greatest impact in hospitality in 2022.