As president and CEO of the Hotel Association of Canada, Susie Grynol is at the eye of the hurricane that is COVID-19 and its devastating effect on Canadian hotels.

HALIFAX, N.S., RIDGEFIELD, Conn. — New Castle Hotels & Resorts (NCH) is among countless small businesses across this nation and the world that have experienced a rapid and steep decline in business as a result of…

Once hotels start to resume operations, they may want to rethink service delivery, notes Peter Mitham. This could mean leveraging technology to limit face-to-face interactions with guests, or reducing seat counts in…

If we learned anything from the financial crisis, it was that communicating with your lending institution is essential during these difficult times, say Steve Hedington and Salim Gulamani of Clifton Blake Asset…

COVID-19 brings new threats to hotels. The low average daily rates caused by the virus tend to attract high-risk guests or those looking to exploit hoteliers. To stay protected during these uncertain times, it’s crucial…

Toronto paints the town purple. Blue Mountain’s retro pond skim. Home Inn Express Medicine Hat welcomes front line. A new home for Centennial’s food. Westin and Sutton Place Edmonton light up with valentines.

HENDERSONVILLE, Tenn. — The shocking statistics just keep rolling in. In comparison with the week of 31 March through 6 April 2019, the industry reported the following: Occupancy: -79.0 per cent to 12.8 per cent Average…

Canadian Lodging News interviewed Ingrid Jarrett, president and CEO of the British Columbia Hotel Association about the COVID-19 pandemic. “Not one area in British Columbia has been left unscathed by Covid-19,” she told…

HENDERSONVILLE, Tenn. — Amid all the depressing statistics about Canadian hotel performance, Jan Freitag, senior vice-president, Lodging Insights, STR, reported that the base occupancy in Canada was “surprisingly…

TORONTO — SAMM Holding is planning a $130 million mixed use development, including a 204-key Staybridge Suites hotel, plus retail and condo offices, that will open in 2022 on vacant land adjacent to the Holiday Inn…