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Hyatt’s take on emerging from the storm

TORONTO — The company is working to reimagine the hotel experience to further enhance safety and well being among guests and colleagues and critically examine every vantage point – from pre-arrival, to guest rooms and…

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Hotels need cash infusions and forgivable loans

TORONTO — Tony Elenis, president and CEO of the ORHMA has a laundry list of asks in order for our hospitality industry to survive, including rent relief, tax relief and forgivable loans. Here is what he’d like to see.

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STR Canada results for March and April

HENDERSONVILLE, Tenn. — STR statistics for Canada for March and April show the magnitude of the COVID-19 pandemic. During the month of March, Canadian hotel occupancy was at 31.5 per cent, down 47.6 per cent from the…

Marriott Electrostatic precipitators
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Electrostatic spraying considerations for hotels

Electrostatic Spray (ESS) Disinfection has been a wildly well received PR approach to delivering a safe, disinfected environment for guests for Marriott and other hotels. As the adage goes, “The devil is in the…

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A fireside chat with Lisa Conway, InnVest

TORONTO — The hotel industry is facing challenges and InnVest is receiving a lot of information from experts. “It changes daily, and we are adapting in compressed time frames,” Lisa Conway told a Schulich Executive…

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DineSafe targets guest safety and confidence

TORONTO — To understand how to best navigate this unprecedented time and support restaurant and foodservice operators, the Ontario Restaurant Hotel and Motel Association (ORHMA) has been working closely with industry…

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Kindness and joy in challenging times

COLLINGWOOD, Ont. — Living Water Resort and Spa prides itself on having a caring culture, and family spirit that includes employees, guests and vacation ownership members. That culture was certainly challenged by the…

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Scott Jocelyn: Pulling back the shutters

WINNIPEG — As people emerge from the pandemic, their perceptions of safety and travel as they pull back the shutters will affect the speed at which the industry recovers. Scott Jocelyn, president and CEO of the Manitoba…

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Danny Hughes sees green shoots of recovery

MCLEAN, Va. — “We are excited to share that we are now seeing the green shoots of recovery and have more hotels opening their doors than closing them,” Hilton’s Danny Hughes told CLN in a recent interview.