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Days Inns Canada stresses communication, cleanliness

TORONTO — Realstar Hospitality, which has the master franchise for Days Inn by Wyndham in Canada, is doing okay, working towards coming out of the current pandemic, president and COO Irwin Prince told Canadian Lodging…

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Superior/​MasterBUILT pockets performing well

CALGARY — Marc Staniloff, owner of Superior Lodging Corp. and co-founder and chairman of MasterBUILT Hotels, described the events of the last few months for Travelodge, Super 8 and Microtel by Wyndham as “a tale of two…

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STR results for Canada week ending May 2, 2020

HENDERSONVILLE, Tennessee — Showing further COVID-19 impact, the Canadian hotel industry recorded steep year-over-year declines in the three key performance metrics during the week of 26 April through 2 May 2020,…

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Essential services boost Canalta/​Ramada properties

DRUMHELLER, Alta. — Essential services such as railway and road construction, a power plant retrofit, mining projects, pipelines and plant maintenance have helped some of Canalta Hotels’ properties weather the COVID-19…

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Wyndham Americas president on Canadian recovery

PARSIPPANY, N.J. — Scott LePage, Wyndham’s brand new president, Americas, reports on how Canadian hotels are faring during the current pandemic. Wyndham Hotel Group has more than 500 properties in Canada including the…

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Meet Jim Alderman, Radisson CEO, Americas

MINNEAPOLIS, Minn. — Jim Alderman joined Radisson Hotel Group as CEO, Americas, on March 16, just in time for the worst crisis the hotel industry has ever faced. His first official day with Radisson Hotel Group was when…

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Hotel Financing: Owners and Lenders during COVID‑19

At a time where all hotel owners are thinking of different and creative ways to deal with this crisis as well as the future, Steve Hedington and Salim Gulamani have some suggestions to assist in discussing your existing…

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1000 acres per guest meets social distance rules

TEMISCAMING, Que. — Tony Avramtchev, GM at Beauchêne Wilderness Lodge, a premium luxury drive-to fishing resort, has been fielding calls from affluent urbanites seeking a safe, remote setting with excellent food and…

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Intelligence

Connect with guests using email during COVID‑19

While traditional loyalty points schemes rely on physical visits and bookings to reward guests, hotels should adopt other streams and strategies to drive loyalty. The key is to keep serving guests, sensitively engaging…

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Intelligence

There won’t be a Grand Reopening

As we re-enter the realm of a post-COVID19 world, I believe we need to temper our expectations of the grand reopening of Tourism 2.0. It doesn’t mean we can’t celebrate. It just means we need to help jumpstart the world…