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News

THE WINNERS' CIRCLE update April 9, 2019

Brian Leon honoured by CFA. HNL celebrates 35 years. Fairmont Pacific Rim Botanist Bar a finalist. Fairmont YVR's Skytrax Award. AHLA Employers of Choice. IHG: LGBTQ equality. Four Seasons Empowerment. Seneca Gold…

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IDEAS THAT WORK update March 26, 2019

How many plugs and USBs does your hotel have? Using leftover material to make bags. Cute placemats! Instagrammable teacup chandelier. Deliver an eco-friendly message — Straws suck! An easy way to measure drinks.

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News

THE WINNERS' CIRCLE update March 26, 2019

Days Inns by Wyndham Chairman's Awards. OHI Top 30 Under 30. Lifetime achievement award for Arlene Keis. Pacific Gateway joins Preferred Hotels. Villa Eyrie joins Small Luxury Hotels.

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Things you don't know about sex trafficking

TORONTO — The hotel industry has a unique and important role to play in the fight against sex trafficking. Hotel employees are often in the best position to see potential signs if they know what to look for.

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Intelligence

Ten tips to save on electricity

TORONTO, Ont. — Saving on energy doesn’t have to be dramatic. Small reductions can add up to savings in both cost and power use — good for you, your bottom line and the environment.

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News

Smart Serve Board of Directors applications due March 24

Smart Serve Ontario is a responsible alcohol beverage sales and service training program which is recognized by the Alcohol and Gaming Commission of Ontario (AGCO). The Governance and Nominating Committee seeks to fill…

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News

Marriott's field marketing and development changes

TORONTO — Tourism Toronto's loss is Marriott's gain. Johanne Belanger has joined Marriott as vice-president, field marketing, U.S. and Canada. Marriott announced changes to its Canadian development team, including the…

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Palliser's first new restaurant concept in 60 years

CALGARY — The venerable Fairmont Palliser hotel has launched a new restaurant concept, the Hawthorn Dining Room and Bar, with decor described as “modern vintage” with a lobby bar revival.

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Creating one‑of‑a‑kind brews at Sheraton San Diego

SAN DIEGO, Calif. — Scott Shumate of the Sheraton San Diego Hotel & Marina realized he had 10 seconds after guests left the elevator to get them into his restaurant. His solution: one-of-a-kind beers.