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Expedia looks at eye tracking, facial recognition

TORONTO — Expedia brought its portable lab to Toronto to demonstrate the technology for journalists and hoteliers. The technology helps them adjust websites to accommodate users.

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Mediocre marks for Provincial Liquor Policies

For the third time since 2015, Restaurants Canada took stock of provincial liquor policies impacting foodservice and hospitality businesses in its biennial Raise the Bar report. Marks were not stellar.

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THE WINNERS' CIRCLE September 10, 2019

DoubleTree cookie to be baked in space. ORHMA's Sarnia Lambton Chapter. Living Water Resorts' marathon. Travelodge TripAdvisor awards. Crowne Plaza YYZ fundraiser. Pinnacle Awards 2019. Christiane Germain and Michelle…

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Innsights

THE WINNERS’ CIRCLE September 10, 2019

DoubleTree cookie to be baked in space. ORHMA’s Sarnia Lambton Chapter. Living Water Resorts’ marathon. Travelodge TripAdvisor awards. Crowne Plaza YYZ fundraiser. Pinnacle Awards 2019. Christiane Germain and Michelle…

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Hotel Capital Connection returns to Toronto

After a four-year hiatus, Hotel Capital Connection, now shortened to HC² will be coming back to Toronto. This time it will be held at the Ritz-Carlton hotel on Oct. 30, 2019.

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Sonder: a hotel alternative that plays by the rules

MONTREAL — It's a familiar story. Five years ago, Francis Davidson started to earn extra money by renting out his student apartment to Montreal tourists in summer. That morphed into a billion-dollar business called…

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OPENINGS, SALES AND RENOS Sept. 10, 2019

Thompson Hotel to become 1 Hotel Toronto. Comfort Carleton Place breaks ground. New build Comfort in Goderich. Hamptonality comes to Charlottetown. Holloway sells two N.S. hotels. Norwood Winnipeg features new F&B.…

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PEOPLE Update September 10, 2019

Steve Giblin moves from hotels to cannabis. Ron Pellerine moves to MTCC. Graham Twomey and Heidi Pawlyshyn have new jobs. Julienne Smith now Radisson EVP Development. New hires at InterContintal Montreal. New faces at…

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CHIL Design remakes Delta Calgary Downtown

CALGARY — The former Delta Bow Valley, a quintessential business hotel, has a new name and a new vibe thanks to the efforts of CHIL Design, collaborating with Marriott's in-house design experts.

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Burger Theory concept at Holiday Inn Mississauga

MISSISSAUGA, Ont. — Holiday Inn Mississauga Toronto West features Burger Theory, the brand’s full-service restaurant, which offers a customizable menu with more than 4,000 potential burger combinations and a large…