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News

PEOPLE Update as of Feb. 26, 2019

Ingrid Jarrett to head CVOA. Brad Kramble is new chair of Restaurants Canada. Amex GBT's chief people officer. Kurt Furlong leads IHG Owners Association. Raymundo Patino is GM of Holiday Inn Ottawa East. Meet Westin…

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News

Who is in this photo of HAFA 1975 grads?

The familiar faces spotted in this photo include David Larone of PKF Canada, which is part of now CBRE; Bob Desautels, founder of The Neighbourhood Group of Companies; and Iain Murray, retired faculty member at HFTM…

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News

PEOPLE Update Feb. 12, 2019

Hospitality industry mourns J. Charles Grieco. Erin Penner joins Superior Lodging Corp. Chef Murray McDonald moves to Spirit Ridge. Doug Lisi and Jill Burke have new roles at CHI. Cameron Woof and Patrick Schofield…

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Intelligence

2019 Hotel Trends: The Power of the Personal

To reach and engage customers in 2019, companies need to deeply understand what today’s consumers value most to appeal to their personal needs. This is especially true in travel, says Expedia's Benoit Jolin.

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Recommended

Clearing the cannabis haze: Safety is still paramount

Legalization of cannabis has raised concerns about workplace safety. A recent labour arbitration decision out of Atlantic Canada may, however, help to clarify the law around accommodating employees who use medical…

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News

PEOPLE Update as of Jan. 29, 2019

Sara Glenn promoted at AccorHotels. Mike Macklem joins CWB Franchise Finance. Reetu Gupta now on Zonetail's Board of Directors. Chip Rogers moves from AAHOA to AHLA.

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Recommended

What's new from Expedia Partner Central

TORONTO—Expedia is a company based on constant A-B testing, and it has come up with a number of ways to help hotel partners, including a sophisticated rate-setting system and integration with Amazon's Alexa and Google.

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News

Robert Pratt now leads Sandman and Sutton Place

Robert Pratt is now president and CEO of Sandman Hotel Group and The Sutton Place Hotels. He replaces Taj Kassam, who moved to parent company Northland Properties Corp., where he is senior vice-president.

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News

Next Steps: Jon Zwickel reignites InnVentures

VANCOUVER — Jon Zwickel, who recently resigned as president and CEO of the Canadian Vacation Ownership Association, has turned his attention to several projects through his company, InnVentures.