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Innsights

THE WINNERS' CIRCLE Update July 3, 2018

Super 8 congratulates 34 Pride of Super 8 winners. Bartending skills of members of the ORHMA were put to the test at the Nottawasaga Inn on June 19, following the association's Annual General Meeting.

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News

PEOPLE Update July 3, 2018

go2HR has a new board. Hilton Garden Inn/Homewood Ottawa Downtown announce new sales team: LA Palomar, Monica Hailstone and Julie Aziz. Danielle Stothers now general manager of SookePoint Ocean Cottage Resort.

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News

Meet Best Western's soft brand team for Canada

PHOENIX — Sean Shannon and Ralph Singer have joined Best Western in two newly-created positions. They are looking to expand the BW Premier Collection and BW Signature Collection.

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Recommended

Why you should be concerned about Fentanyl

Fentanyl is around 20 to 40 times more toxic than heroin and 50 to 100 times more toxic than morphine. That's why you should train all employees to recognize illicit drug use, production, and paraphernalia.

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Bee + Hive advocates for sustainability

MONTREAL — Bee + Hive, a not-for-profit global sustainable tourism association based in Canada, unites hotels, restaurants and parks that embrace sustainable practices and experiences.

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News

PEOPLE Update as of June 19, 2018

Enney Hoang, Jody Larose promoted at Big Picture Conferences. Larry Sims and Amanda Marcello now COO and SVP at RLH Corp. Linda Hartwell joins CSED. Sean Shannon at Best Western. Darlene Grant Fiander chairs Tourism HR…

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News

THE WINNERS' CIRCLE Update June 19, 2018

TORONTO — Realstar Hospitality announced that 54 Days Inn by Wyndham locations across Canada received a Guest Review Award for 2017 from Booking.com, and 31 received the 2018 TripAdvisor Certificate of Excellence.

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Intelligence

TOP 10: How to be the best hotel GM

Xavier Icardo's recent experience as a field manager, coupled with years of collaborative work, has given him a renewed sense of perspective on what makes one successful in this very challenging, yet rewarding position.

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Recommended

How Canada's retaliatory tariffs affect your hotel

Canada will be moving to implement tariffs on goods from the U.S., effective July 1. You may not be aware that several items affected by the proposed 10 per cent tariff are things used in your hotel.

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Alexa: Bring new convenience to my hotel

Thanks to the new partnership between Amazon Alexa powered by Volara and ALICE, when the guest gives an “Alexa” voice command, the request syncs with the ALICE task management platform for hotel staff.