Hospitality industry mourns J. Charles Grieco. Erin Penner joins Superior Lodging Corp. Chef Murray McDonald moves to Spirit Ridge. Doug Lisi and Jill Burke have new roles at CHI. Cameron Woof and Patrick Schofield…

To reach and engage customers in 2019, companies need to deeply understand what today’s consumers value most to appeal to their personal needs. This is especially true in travel, says Expedia's Benoit Jolin.

Legalization of cannabis has raised concerns about workplace safety. A recent labour arbitration decision out of Atlantic Canada may, however, help to clarify the law around accommodating employees who use medical…

Sara Glenn promoted at AccorHotels. Mike Macklem joins CWB Franchise Finance. Reetu Gupta now on Zonetail's Board of Directors. Chip Rogers moves from AAHOA to AHLA.

LAKE LOUISE, Alta. — Lake Louise Inn, managed by Atlific Hotels, is saving energy, water and waste by being the first hotel in the world to employ a SHARC Energy System Piranha

TORONTO—Expedia is a company based on constant A-B testing, and it has come up with a number of ways to help hotel partners, including a sophisticated rate-setting system and integration with Amazon's Alexa and Google.

Robert Pratt is now president and CEO of Sandman Hotel Group and The Sutton Place Hotels. He replaces Taj Kassam, who moved to parent company Northland Properties Corp., where he is senior vice-president.

VANCOUVER — Jon Zwickel, who recently resigned as president and CEO of the Canadian Vacation Ownership Association, has turned his attention to several projects through his company, InnVentures.

Travelodge adds Mark Collins and Cathy Bayou. HNL CEO joins TIAC Board. Kevin Frid retires from Accor. Sébastien Gagné new GM as Intercontinental Montreal. Shelley Rideout joins DP Murphy Group.

IHG will remove all plastic straws from its global network of hotels by the end of next year, and sustainability-minded hotels are finding alternatives to single-use plastic bottles, including reusable bottles and water…