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Navigating Chinese hotel acquisition deals in Canada

China’s growth story is historic in its speed and magnitude and is set to continue its record-breaking trajectory in the long term. This makes the understanding of Chinese-Canadian hotel deals crucial in today’s…

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How market changes affect portfolio financing

While no one has a crystal ball regarding future interest rates, Mark Kay says his primary focus is to work with hoteliers’ portfolio of assets, providing strategies on each asset as it enters a different life stage.

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News

Douglas Ludwig named Red Lion EVP, CFO

SPOKANE, Wash. — Red Lion Hotels Corporation (RLHC) has appointed Douglas L. Ludwig as its new executive vice-president, chief financial officer and treasurer, it was announced March 20.

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Marriott names SVP, loyalty programs

BETHESDA, Md. — David Flueck has been appointed senior vice-president, loyalty at Marriott International, it was announced Feb. 28.

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Intelligence

Pest Practices

New equipment and technology, and improved procedures, are helping hoteliers combat pesky critters.

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Intelligence

Customer service is dead!

Customer service is dying a slow and painful death. In some cases, it stems from having lost sight of taking care of our customers in the wake of operating our day-to-day business (now there’s some irony for you).