PHOENIX — Sean Shannon and Ralph Singer have joined Best Western in two newly-created positions. They are looking to expand the BW Premier Collection and BW Signature Collection.

Fentanyl is around 20 to 40 times more toxic than heroin and 50 to 100 times more toxic than morphine. That's why you should train all employees to recognize illicit drug use, production, and paraphernalia.

MONTREAL — Bee + Hive, a not-for-profit global sustainable tourism association based in Canada, unites hotels, restaurants and parks that embrace sustainable practices and experiences.

Enney Hoang, Jody Larose promoted at Big Picture Conferences. Larry Sims and Amanda Marcello now COO and SVP at RLH Corp. Linda Hartwell joins CSED. Sean Shannon at Best Western. Darlene Grant Fiander chairs Tourism HR…

TORONTO — Realstar Hospitality announced that 54 Days Inn by Wyndham locations across Canada received a Guest Review Award for 2017 from Booking.com, and 31 received the 2018 TripAdvisor Certificate of Excellence.

Xavier Icardo's recent experience as a field manager, coupled with years of collaborative work, has given him a renewed sense of perspective on what makes one successful in this very challenging, yet rewarding position.

Canada will be moving to implement tariffs on goods from the U.S., effective July 1. You may not be aware that several items affected by the proposed 10 per cent tariff are things used in your hotel.

Thanks to the new partnership between Amazon Alexa powered by Volara and ALICE, when the guest gives an “Alexa” voice command, the request syncs with the ALICE task management platform for hotel staff.

TORONTO — It's been more than seven years since the Ritz-Carlton Toronto burst onto the city's hotel scene. With new team members including Murray McDonald and Nicolas Messian, the property is on the cusp of change.

At the Presidente InterContinental Cozumel, staff respond to Mayan greetings and guests can try Temaczal, a Mayan cleansing ritual, and read Mayan legends at bedtime. The small island — just 478 sq. km. — is also a…