Everyone is a buyer of goods, but many who take on the task in their hotels do not understand how to get the best out of supplier relationships and associated purchases.

LGBT travellers choose destinations and business based on their openness to acceptance and respect; they don’t want to be treated differently from any other visitor. They also make decisions based on a safe environment.

TORONTO — Melany Hugo joins IHG as regional sales and marketing director, and Anto Vrdoljak joins the franchise development team as business development manager, Canada.

TORONTO — Sheraton Centre Toronto Hotel’s executive chef Paul Paboudjian announced on July 28 the appointment of Alex Shterenberg as executive sous chef.

MINETT, Ont. — Rosseau Developments recently named Michael Sneyd chief operating officer and announced on Aug. 2 that Rosseau Residences at JW Marriott Muskoka has retained McOuat Partnership as its…

HALIFAX —GoBumpFree launched its website July 13 with the aim of enabling airline employees to take full advantage of their personal-travel benefits at zero risk.

TORONTO — AccorHotels has named Kevin Frid chief operating officer for North and Central America, it was announced July 21.

MISSISSAUGA, ONT. — Homewood Suites by Hilton Toronto Mississauga has announced two promotions in its sales department.

TORONTO — Hotel industry veteran Fred Lawlor won a Ryerson School of Business (TRSM) inaugural alumni lifetime achievement award at a ceremony held in Toronto in late May.

TORONTO — Mobile technology company Zonetail Inc. and the Asian American Hotel Owners Association, Inc. (AAHOA) are launching a single, one-app platform, named Zonetail.