The question we get asked the most from borrowers, lenders and even non-hotel people is simply, “Is Hotel Financing Available Right Now?” The simple answer is MAYBE.

OTEC’s Joe Baker says that as we re-open our businesses, let’s not underestimate the toll this pandemic and the return to work has had on the mental health and emotional wellbeing of our workforce.

By Alice Sinia With travel grinding to a halt as a result of the COVID-19 outbreak, the hospitality industry knows first-hand the financial impacts of this global pandemic. As the country now focuses on reopening, pest…

OTEC’s Joe Baker compares hotel owners and managers to sports coaches. “Our athletes have been in an off-season world for the last 3 months. Before we can get them on the field performing at their peak during games,…

ORILLIA, Ont. — While some key areas of Ontario were stuck in Stage 1 of reopening, golf courses had opened for business. That business looks different from last year, Shane Bage of Resorts of Ontario reports.

TORONTO — Reetu Gupta, president and CEO of both Easton’s Group of Hotels and The Gupta Group, shares some personal stories of how discrimination affected her father, herself and the origins of their companies.

Electrostatic Spray (ESS) Disinfection has been a wildly well received PR approach to delivering a safe, disinfected environment for guests for Marriott and other hotels. As the adage goes, “The devil is in the…

While traditional loyalty points schemes rely on physical visits and bookings to reward guests, hotels should adopt other streams and strategies to drive loyalty. The key is to keep serving guests, sensitively engaging…

As we re-enter the realm of a post-COVID19 world, I believe we need to temper our expectations of the grand reopening of Tourism 2.0. It doesn’t mean we can’t celebrate. It just means we need to help jumpstart the world…

In response to requests for supply of PPE, Jason Cheskes has spent dozens of hours examining the marketplace to provide hoteliers with up-to-date solutions for these needs. Cheskes suggests operators consider placing…