Guests entering a hotel room expect availability, cleanliness, safety, comfort, amenities, and most importantly, a properly working bathroom. Most of these expectations are handled by the housekeeping department.

TORONTO — Persons with disabilities have driven innovative solutions to overcoming barriers throughout the course of history. Today that innovative spirit continues through the ongoing development of mobile apps.

Hoteliers across Canada face rising insurance costs, with some rates three times as high as last year. How can hoteliers work with insurance companies to mitigate risk and lower the cost of premiums?

IHG made the news recently by saying it would replace those miniature toiletries with bulk-size products in its 5,600 hotels and 843,000 guest rooms by 2021. A great move — but editor Colleen Isherwood voices some ideas…

Recently, a Winnipeg hotel experienced a carbon monoxide leak that sent 46 guests and staff to hospital. Fortunately, there were no fatalities, but the outcome could have been much worse.

There are a total of 18 soft brand hotel options in Canada offered by nine brands (Accor, Best Western, Choice, Hilton, Hyatt, Marriott, Red Roof, Radisson and Wyndham).

KEMBLE, Ont. — It all started in 1998, when Rob McLeese looked to buy a cottage in Muskoka, Ont. — 365 feet of shore with a run-down cottage. His dad proposed an alternative — almost 600 acres with 1.25 miles of…

TORONTO —Most of the country has seen substantial increases in property values over the past five years. Cushman & Wakefield is increasingly asked, “are current values (in the hospitality sector) too high?” and,…

Merely functional events aren’t enough any more; event planners need to evaluate what will make their events memorable and deliver experiences that have a lasting impact on attendees.

REGINA — The really good news is that two thirds of our population are foodies who like to eat out often, but eating out is undergoing a sea change, according to Roberto Sarjoo and Greg Prokopowich at the SHHA/SLGA…