Merely functional events aren’t enough any more; event planners need to evaluate what will make their events memorable and deliver experiences that have a lasting impact on attendees.

CALGARY — A little cultural understanding can go a long way in establishing relationships with clients of Indian background. Marriott's director, Multicultural Affairs, Seema Jain was on hand in Calgary for Cultural…

REGINA — The really good news is that two thirds of our population are foodies who like to eat out often, but eating out is undergoing a sea change, according to Roberto Sarjoo and Greg Prokopowich at the SHHA/SLGA…

REGINA — The really good news is that two thirds of our population are foodies who like to eat out often, but eating out is undergoing a sea change, according to Roberto Sarjoo and Greg Prokopowich at the SHHA/SLGA…

What’s important and what people are talking about for metrics is always changing — albeit slowly, says hotel financial coach David Lund. For the longest time RevPAR has been the king, but it might be time for the king…

With peak travel season approaching for hotels, motels and inns, noise levels will also peak. Soundproof windows can eliminate up to 95 per cent of guest room noise and can be installed without major renovations.

CANMORE, Alta. — Think Intrawest meets Zita Cobb of Fogo Island. A planned mountain community like Blue Mountain, Whistler or Tremblant, with the local touch like Cobb's on Fogo Island. Meet Frank Kernick's Spring Creek…

RAMARA, Ont. — Brody Purser of Deerhurst Resort, Peter Watson of Loube Hospitality Resources and Benjamin Guth of Mobilize pondered ways to deal with persistent labour shortages. Involvement with colleges is key and…

How many plugs and USBs does your hotel have? Using leftover material to make bags. Cute placemats! Instagrammable teacup chandelier. Deliver an eco-friendly message — Straws suck! An easy way to measure drinks.

TORONTO — The hotel industry has a unique and important role to play in the fight against sex trafficking. Hotel employees are often in the best position to see potential signs if they know what to look for.